Loan Servicing
Allstate Funding
Corporation
offers streamlined loan servicing
options specifically designed to
efficiently manage the Investors'
portfolios. We provide Investors with a
customized loan servicing function
designed as an extension of their
existing business operations, helping
maximize revenue, optimize management
controls and provide exceptional
customer service. We provide:
-
An experienced and trained staff to
professionally handle customer
service inquiries both in English
and Spanish
-
A
toll-free customer service number
-
Immediate access to account
information
-
A
state of the art loan servicing
platform to manage account
information
-
Payment coupons to improve timely
payments and collection of late fees
-
A
15 day payment reminder notice
-
Scheduled past due letters on
delinquent accounts
-
An archived transaction history on
borrower accounts
-
Borrower correspondence on each
account to document communication
and collection activities
-
Continuous account updating of
borrower information
-
Account statements for borrower
status reports or payoff inquiries
-
Complete IRS annual reporting for
1098’s
-
Professional services for loan
documentation, administration of
contract assignments
and note assumptions
Investor Benefits
Allstate Funding
Corporation
offers a streamlined loan servicing
option specifically designed to save
time for the Investor while maximizing
revenue. We provide:
-
Access to professional and trained
loan servicing staff
-
Detailed reports of portfolio
activity
-
Scheduled past due letters on
delinquent accounts
-
Professional services for loan
documentation, collection and
foreclosure
-
Property tax services to verify
timely payment of taxes by borrower
-
Increased revenue and reduced
overhead cost
-
Off site processing and third party
customer service
-
Maximized investment return (daily
or monthly accrual methods)
-
On demand account information
-
Professional reporting to financing
partners
-
IRS annual reporting for 1098's
-
Assistance in compliance with all
applicable local, state and federal
laws and regulations
-
Excellent audit trail for the
Investor and customer
-
Time for the Investor to pursue
other business opportunities
-
Tax and insurance escrow functions
Services For Your
Borrower
Allstate Funding
Corporation
will act as the complete loan servicing
provider to your borrower. We streamline
the loan servicing process while
maintaining accurate and detailed
borrower records. We will manage all
account information and provide
immediate access to virtually anything
your borrower may need. We provide:
-
Trained staff to handle customer
service inquiries professionally,
both in English and Spanish
-
Payment coupons to improve timely
payment and collection of late fees
-
Scheduled past due letters on
delinquent accounts
-
Archived transaction history on
borrower accounts
-
Borrower correspondence on each
account to document communication
and collection activities
-
Administer flags on borrower
accounts for various purposes
(bankruptcy, taxes, no payments
accepted, fees due to Investor,
etc.)
-
Continuous account updating of
borrower information
-
Account statement for borrower
status reports or payoff inquiries
-
Year-end tax and interest statements
(1098's)
Servicing Fee
Typically, the servicing fee range is
between 1% to 2% of the outstanding
mortgage balance. The
servicing terms are set out in our
Mortgage Servicing Agreement which is
available for review by
registering
with our website.
